FAQ
Here, we've compiled a list of frequently asked questions about our models to help you better understand their features, usage, safety, and more.
If you have any questions that aren't answered here, feel free to contact us.
Models
Nope! Our models are non-firing replicas.
Just as model cars don't hit the highway and take you on road trips, our miniature replica models are all about assembly, display, collection pieces, etc.
Our models are crafted from premium alloy metal, with select components made from high-grade polymer to capture the authentic feel of the real design.
Customers are consistently surprised by the impressive weight, solid construction, and quality the moment they hold one of our models.
Yes you can!
All our models have the ability to be fully disassembled the exact same way a real one would.
Most countries allow our models, but some regions have restrictions based on model size. In certain countries, we can only ship our 1:3 scale models, while others allow all sizes including 1:2 and 3:4.
If your country is selectable at checkout for the items in your cart, it means those models are permitted and we're able to ship to your location.
Yes, every model includes a free 1-year warranty.
It covers any manufacturing defects or functional issues that may arise with use.
You can read more about our warranty here.
Shipping
Our standard shipping times are as follows:
USA —
Standard Tracked Shipping (6-12 days)
Canada, UK, Australia —
Standard Tracked Shipping (8-15 days)
Europe —
Standard Tracked Shipping (10-17 days)
Rest of the World —
Standard Tracked Shipping (10-20 days)
You will be given an estimated delivery date and a tracking number as soon as your order has been shipped.
We ship to most countries.
If your country is available for selection at checkout for the items in your cart, then we can ship to your location. If your country does not appear at checkout, it means we’re not able to ship there at this time.
In the unlikely circumstance that your order is rejected at customs, we will be happy to issue a full refund or reship your order!
Yes, we provide tracking on all orders worldwide.
If you lost your tracking number, please contact us and we will send it to you!
We ship orders every day, seven days a week for your convenience.
It usually takes us 1-2 days to process, pack, and ship out your order. Once it's shipped, you'll receive an automatic email with your tracking information.
Once your order ships out, you can track it directly on our site by clicking here.
Returns
Your satisfaction is our priority. If your model arrives damaged or has a defect, we’ll send you a free replacement under our 1-year warranty.
If for any reason you're not satisfied with the model you received, we have a 30-day full money-back guarantee on all orders!
Please contact us to initiate a return and we will guide you through the process!
Once an order is placed, it cannot be canceled due to our continuous fulfillment process, as we ship orders every day of the week.
However, if you receive an order that you placed by mistake, you can return it to us for a full refund.